Business Analysis and Data Analytics
Our team of business-oriented strategists will help your organization create processes and implement governance models.
We ensure that operational simplicity, resiliency, and efficiency are fully integrated into our recommendations. We are hands-on technologists who understand the architecture and can clearly articulate and design complex data solutions. We strive to integrate a set of best practices customized to your organization, business units, and business processes. Our goal is to help your organization take advantage of opportunities, gain a competitive advantage, and solve business problems.
Our role in the BI processes is to provide BI consultation and solutions for projects with varying complexity.
DataOps and Agile Design
Whether your organization is looking to maintain a data warehouse, process data using cloud-based big data analytics, or something in between, we take an agile approach to planning and designing your company's distributed data architecture, including:
- Data capacity planning
- Data lifecycle management
- Data pipeline transformation
- Data analysis using AI & ML
We have mastered a wide range of industry tools and frameworks to ensure that the implementation of your data resources will support your business goals and requirements.
Our team will help your company own and drive the resolution of business data. We specialize in helping your organization generate:
- Service alerts
- Dashboards
- Reports
We integrate agile methodologies when projects demand dynamic changes and flexibility based on stakeholder feedback loops.
Trust our data engineers to work with your team to develop strategic-level solutions to recurring problems, design and deploy data processing pipelines, and help you own your operational readiness.
Customer Relationship Management
Most companies want to provide strategic leadership to their customers. We help organizations align technology with customer business goals and objectives.
Our CRM project managers will help your organization:
- Meet client needs and requirements, effectively contributing to the development of solutions that are at the forefront of providing a best-in-class client experience.
- Review and assess the organization's existing business development, marketing, and communications capabilities, and organizational structure. We will then develop a plan to strengthen resources and ensure consistency, continuity, and support across all practice areas.
- Design and lead the design process in key modules, working in partnership with your team members to create and define client-based specifications.
- Conduct end-user training and create and maintain knowledge transfer documentation.
- Develop and continue to refine CRM implementation standards and tools.
Our team will assist in helping your organization build client relationships, facilitate cross-functional project management for client deliverables, and partner with your clients to understand their business and measurement needs. We will also guide you on how to best use client-based data.
We offer a comprehensive range of CRM services that can help your organization achieve its strategic goals. Contact us today to learn more about how we can help.